PMP Guide — Empowering Project Managers
Business EnvironmentHybridMediumECO: Business Environment Task 2.2

PMP Practice Question: Business Environment — Hybrid, Medium

A manufacturing company is implementing a new enterprise resource planning (ERP) system using a hybrid approach. The predictive phase covers infrastructure setup and data migration, while the adaptive phase handles user interface customization and workflow optimization. During a quarterly business review, the CFO expresses concern that the project's benefits realization is not clearly aligned with the organization's new strategic priority of reducing operational costs by 15% within two years. The project was originally justified based on improving customer satisfaction scores. What should the project manager do first?

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