PMP Practice Question: Business Environment — Agile, Hard
Your company has adopted OKRs (Objectives and Key Results) as part of its agile transformation. The product portfolio includes five agile teams, each working on different components of a customer engagement platform. At the quarterly OKR review, you discover that all teams achieved 100% of their individual Key Results, but overall customer satisfaction scores declined and market share decreased. The teams used velocity and story points completed as their primary Key Results. Leadership is questioning whether the OKR framework is appropriate for agile environments. What is the UNDERLYING problem that needs to be addressed?
Study this topic
- 📖Value Delivery and Outcome-Based Success in PMBOK 8
PMBOK 8 shifts project success from outputs to outcomes and value delivery. Learn how the PMP exam tests your understanding of benefits realization and value-driven approaches.
- 📖Business Environment Domain: Your Complete PMP Study Guide
Master the Business Environment domain, now 26% of the PMP exam. This guide covers organizational strategy, benefits realization, and compliance for July 2026.
- 🗂️Flashcards: Agile, Scrum & Hybrid Concepts
15 cards · quick recall practice
More Business Environment Questions
View all →A project manager is leading a hybrid project to implement a new customer relationship management (CRM) system. The predictive phase involves infrastructure setup and data migration, while the adaptive phase covers user interface customization based on feedback. During planning, the sponsor asks how benefits will be measured throughout the project lifecycle. What should the project manager do to align with organizational benefit realization?
A project manager is working on a hybrid project to modernize a legacy billing system. The organization has a strong compliance department that requires detailed documentation for audit purposes. The adaptive team members express concern that creating comprehensive documentation conflicts with agile principles. What should the project manager do to balance these competing demands?
A project manager is leading a hybrid project to launch a new e-commerce platform. The infrastructure deployment follows a predictive approach, while feature development uses Scrum. During a retrospective, the Scrum team reports frustration that infrastructure dependencies are blocking their work. The infrastructure team says they are following their plan and cannot accommodate unplanned requests. What should the project manager do?