PMP Guide — Empowering Project Managers
PeoplePredictiveHardECO: People Task 1.4: Address and remove impediments, obstacles, and blockers for the team

You are managing a government construction project with a fixed-price contract and a defined scope. Six months into the 18-month project, a new government regulation is enacted that requires additional safety measures, impacting 30% of the completed work and all remaining work. Your project team is demoralized because they believe they will need to redo work that was compliant at the time of completion. The compliance officer insists all work must meet the new standards before final acceptance. The sponsor indicates no additional budget is available and expects you to absorb the changes. During a team meeting, several senior team members openly criticize the sponsor's position and question the project's viability. How should you address this situation?

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1
MediumAgile

During sprint planning, your development team commits to 45 story points based on historical velocity. However, your product owner insists they must complete 60 story points this sprint because of a commitment made to a key stakeholder. The product owner argues that the team 'just needs to work harder' and threatens to escalate to senior management if the team doesn't comply. The team looks to you, the Scrum Master, for guidance. How should you respond?

2
MediumAgile

Your agile team has a new member, Sarah, who joined two weeks ago. Sarah has strong technical skills but comes from a traditional waterfall background. During the current sprint, you notice Sarah working in isolation, not updating the task board, and not asking for help despite her story being blocked. In the standup, she reports 'everything is fine' even though you can see she's struggling. Other team members have offered help, but she politely declines. What is the most effective way to help Sarah adapt to the agile team environment?

3
HardAgile

During sprint planning, your cross-functional agile team is struggling with significant disagreement about story point estimates. Your senior architect insists a complex integration story is 5 points based on his experience, while two developers argue it's at least 13 points because they'll be doing the actual implementation and foresee multiple technical challenges. The product owner is pressuring for the lower estimate to fit more stories in the sprint. The tension is escalating, with team members becoming defensive and the meeting has already run 30 minutes over. How should you handle this situation?