You are leading a predictive infrastructure project with team members from three different departments. During the third monthly project review meeting, you notice that members from the operations department consistently remain silent when asked for input, even on topics directly affecting their work. Later, one operations team member privately tells you they feel their opinions don't matter because engineering always dominates the discussions. The project requires integrated input from all departments to succeed. How should you address this situation?

Question

Accepted Answer

The correct answer is C. Option C is correct because it directly addresses the participation imbalance through improved facilitation techniques while maintaining team cohesion (ECO People Task 1.1). By actively soliciting input and establishing clear ground rules, the project manager creates an inclusive environment where all voices are heard, which is essential for integrated decision-making. This approach empowers quieter team members while managing dominant personalities constructively. Option A is the main distractor because while separating groups might temporarily allow operations to speak freely, it undermines team building and collaboration. The goal is to develop a cohesive cross-functional team, not to segregate departments. Breaking into separate sessions also misses the opportunity to build mutual respect and understanding that comes from learning to work together effectively in a shared space.

More People Questions