PMP Guide — Empowering Project Managers
PeoplePredictiveHardECO: People Task 1.2: Manage conflict and remove impediments; People Task 2.4: Empower team members and stakeholders

You are managing a large infrastructure project with a 24-month timeline using a predictive approach. During the execution phase, your technical lead, who has been with the project since initiation and possesses critical knowledge about legacy system integrations, submits their resignation with a two-week notice. The project is currently 40% complete, and the integration work is scheduled to begin in six weeks. Your sponsor is concerned about the impact on the project schedule and is pressuring you to immediately hire a replacement at a higher salary to retain institutional knowledge. What should be your FIRST action as the project manager?

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