PMP Guide — Empowering Project Managers
ProcessAgileHardECO: Process Task 3.8

PMP Practice Question: Process — Agile, Hard

Your product has been in production for 18 months using continuous deployment with automated testing. The development team releases small increments to production multiple times per week. Recently, the operations team escalated concerns that production incidents have increased 40% over the past two months, with several customer-impacting outages. The VP of Engineering questions whether the continuous deployment approach is too risky and suggests returning to monthly release cycles with more comprehensive manual testing. Your analysis shows that while incident count increased, 85% of incidents are caught and auto-rolled back within 2 minutes before customers are affected. The remaining 15% that impact customers are primarily due to third-party API changes and infrastructure issues, not code defects. The team's automated test coverage is 87% and their mean time to recovery is 8 minutes. What should you recommend?

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