You are leading a software development project using a waterfall approach. The design phase has been completed and approved by stakeholders. As the development phase begins, a key stakeholder requests a significant change to the user interface that would require redesigning several approved components. The change would add value but was not included in the original scope. The stakeholder insists this is just a clarification of the original requirements. What is your BEST course of action?

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Accepted Answer

The correct answer is B. The correct approach is to submit the change through the formal integrated change control process, which evaluates impacts on scope, schedule, cost, and quality before approval. Even though the stakeholder claims this is a clarification, the description indicates it requires significant rework of approved components, making it a scope change that must be formally evaluated. Option A is incorrect because bypassing change control undermines project governance and could lead to scope creep, schedule delays, and budget overruns without proper impact analysis. Option C is too rigid and doesn't consider that valuable changes may be justified even after phase completion. Option D circumvents proper documentation and approval processes, creating risks for the project.

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