You are managing a pharmaceutical research project with a strict regulatory timeline. During a weekly team meeting, one of your scientists mentions that a required laboratory test is taking longer than expected due to equipment calibration issues. This task is on the critical path and any delay will impact the project completion date. What should you do first?

Question

Accepted Answer

The correct answer is B. When an issue arises, the project manager should first document it in the issue log and work with the team to identify corrective actions before making changes or escalating. This allows for proper analysis and may reveal quick solutions. Option C (revising the schedule) is a common mistake because it accepts the delay without first attempting to resolve the issue—schedule updates come after determining if corrective action can address the problem. Escalation (option A) is premature without first attempting resolution, and requesting additional resources (option D) assumes crashing is the solution without analyzing other options.

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