PMP Guide — Empowering Project Managers
PeopleHybridHardECO: People Task 1.3

Your hybrid software implementation project combines agile development sprints with a predictive deployment schedule driven by customer contracts. The development team has consistently delivered high-quality increments, but the operations team responsible for deployment lacks the skills to support the new cloud-native architecture. During the last deployment window, the operations team took four times longer than estimated, causing a customer-facing delay. The operations manager has requested a six-month pause on new features to focus on training their team. However, your roadmap includes critical competitive features that sales has already committed to enterprise customers. How should you proceed?

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