You are managing a software implementation project using a waterfall methodology for a financial services client. During the design phase, you discover that one of your key business analysts, who is responsible for defining critical system requirements, lacks experience with the specific regulatory compliance requirements of the financial industry. This knowledge gap was not apparent during resource assignment. The design phase is scheduled to complete in six weeks, and this analyst is already assigned full-time to your project. What should you do?

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Accepted Answer

The correct answer is B. Option B is the best approach as it addresses the skills gap through development while maintaining project continuity and investing in the team member's growth. This aligns with the project manager's responsibility to empower and develop team members. The analyst has other relevant skills and can contribute effectively with targeted support. Requesting a replacement (option A) causes project disruption, knowledge transfer delays, and wastes the analyst's other valuable skills and existing project knowledge. Having another team member review all work (option C) is inefficient, may create bottlenecks, and doesn't develop the analyst's capabilities. Hiring an external consultant (option D) is expensive, time-consuming, and signals a lack of confidence in developing internal resources when a more efficient solution exists.

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