During a hybrid project, your Scrum team has been successfully delivering features every two weeks, but you notice that one team member consistently completes their tasks early and then appears disengaged until the next sprint begins. When you check in with them privately, they mention feeling underutilized and express interest in taking on more challenging work. The rest of the team is working at full capacity. What is the most appropriate action to take?

Question

Accepted Answer

The correct answer is A. Option A is correct because it channels the team member's capacity toward value-adding activities that support both their professional growth and team performance, such as knowledge transfer, innovation, and process improvement. This approach aligns with ECO People Task 1.3 (supporting team performance) and demonstrates effective people management in a hybrid environment. Option B is the main distractor and is incorrect because simply adding more work without considering the quality of engagement or growth opportunities treats team members as interchangeable resources and may lead to burnout or disengagement. Option C undermines team stability, and option D misses the opportunity to leverage available capacity for project and individual benefit.

More People Questions