Question

Your agile team has been working on a mobile application for six sprints. During the latest sprint review, the product owner suddenly realizes that a core feature the team built in Sprint 3 doesn't align with the evolving market needs discovered through recent customer interviews. The feature took considerable effort to build and is technically sound, but customer feedback indicates it provides minimal value. The product owner wants to remove it from the product and pivot to features customers actually need. Some team members are resistant, feeling their work was wasted. What should you do as the Scrum Master?

Accepted Answer

Support the product owner's decision to remove the feature and help the team understand that delivering customer value is more important than preserving past work, then facilitate a retrospective discussion about improving early validation

Answer

Negotiate with the product owner to keep the feature in the product since it's already built, while adding the new customer-requested features to future sprints to avoid wasting the team's effort

Answer

Ask the product owner to conduct a cost-benefit analysis comparing the sunk cost of the existing feature against the potential value of new features before making a final decision

Answer

Schedule a meeting with stakeholders to vote on whether to keep or remove the feature, ensuring the decision has broad organizational support before proceeding

PMP Practice Question: Process — Agile, Hard

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