PMP Guide — Empowering Project Managers
ProcessPredictiveMediumECO: Process Task 8.2

PMP Practice Question: Process — Predictive, Medium

You are managing a 14-month product development project currently in month 8. The project has a documented communications management plan that specifies monthly status reports to stakeholders. A key stakeholder who rarely attended review meetings or responded to status reports suddenly expresses strong dissatisfaction with the project direction during a chance meeting with your sponsor. The sponsor is now questioning your stakeholder management approach. Upon investigation, you discover this stakeholder's engagement level has dropped from 'supportive' to 'resistant' without your awareness. What should you have done differently?

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