You are managing a predictive software development project with a team of 12 members. During the executing phase, you notice that two senior developers frequently disagree on technical approaches during team meetings, causing delays in decision-making. The disagreements are becoming more personal, and other team members are starting to take sides. The project schedule shows that critical path activities are beginning to slip. What should you do first to address this situation?

Question

Accepted Answer

The correct answer is A. Meeting privately with both developers first allows the project manager to understand the root cause of the conflict and facilitate a collaborative resolution (ECO People Task 1.1 - Manage conflict). This approach addresses the interpersonal issue while keeping the focus on project objectives. Option B (escalation and reassignment) is premature without first attempting direct conflict resolution and could damage team morale. Options C and D address symptoms rather than the underlying conflict, and option C could escalate tensions further rather than resolve them. The project manager should use emotional intelligence and conflict management skills before involving higher authorities or making schedule changes.

PMP Practice Question: People — Predictive, Medium

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