You are managing a construction project using a predictive approach with a detailed WBS and Gantt chart. Three months into the six-month project, you notice that one of your team leads has been consistently missing status meeting deadlines and providing incomplete progress reports. However, their team's deliverables are being completed on time and meeting quality standards. Other team leads have started complaining about the inconsistent reporting. What is the most appropriate action?

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Accepted Answer

The correct answer is B. Option B is correct because it follows the principle of addressing performance issues directly with the individual first, seeking to understand root causes before taking corrective action (ECO People Task 1.4). The team lead may be facing obstacles or may not understand the importance of reporting in the broader project context. This approach maintains respect and allows for collaborative problem-solving. Option C is the main distractor because while the deliverables are on track, inconsistent reporting creates communication problems, affects team morale (other leads are complaining), and prevents the project manager from having complete project status information needed for stakeholder updates and risk management. Ignoring the communication breakdown could lead to larger issues even if current deliverables are acceptable.

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