You are leading a hybrid project team where some members work remotely on agile tasks while others are co-located working on predictive deliverables. During virtual stand-ups, you notice that the co-located team members often have side conversations and inside jokes that exclude the remote participants. Several remote team members have privately expressed feeling like outsiders. Collaboration between the agile and predictive groups is suffering. What action should you take?

Question

Accepted Answer

The correct answer is A. Option A is correct because establishing inclusive team norms and addressing exclusionary behavior directly supports building an engaged and collaborative team culture (ECO People Task 1.5 - Build a team). Ensuring psychological safety and equal participation is fundamental to team performance, especially in hybrid environments. Option C is a common distractor that avoids the uncomfortable conversation but actually worsens the problem by creating further division between team segments. Separating teams reduces collaboration opportunities and reinforces the us-versus-them dynamic. Addressing inclusion issues directly and establishing clear norms creates a foundation for genuine teamwork across both locations and work approaches.

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