You are managing a global hybrid project with agile development in North America and traditional implementation in Asia across a 12-hour time zone difference. A conflict has emerged where the Asian implementation team feels excluded from key decisions made during North American sprint planning, while the development team is frustrated by delayed responses to blockers. Cultural factors compound the issue: the Asian team is reluctant to speak up in virtual meetings dominated by North American voices, and the development team interprets silence as agreement. Project velocity has declined, and trust between teams is eroding. What approach BEST addresses these interconnected challenges?

Question

Accepted Answer

The correct answer is A. Option A is correct because it addresses both the time zone and cultural challenges through shared sacrifice (rotating participation) and equitable input mechanisms (asynchronous tools) that reduce cultural barriers to participation (ECO People Task 2.1). The rotating liaison builds empathy and ensures direct representation without burdening specific individuals permanently, while asynchronous tools give culturally reserved team members equal voice. This approach applies cultural sensitivity while maintaining necessary integration. Option B is the main distractor but creates a single point of failure, doesn't build direct relationships, and can create a 'broken telephone' effect where context is lost in translation. It also doesn't address the cultural dynamics of voice and participation. Options C and D either create unsustainable burden or avoid solving the real integration need.

PMP Practice Question: People — Hybrid, Hard

More People Questions