Your hybrid construction and technology project involves building a new data center facility (predictive) while simultaneously developing the cloud management platform (agile). The construction phase has clearly defined milestones tied to building permits and inspections. The software team works in 3-week sprints and has been delivering features ahead of schedule. A major stakeholder from the facilities group has started attending sprint reviews and is now requesting detailed Gantt charts for the software deliverables, claiming they need predictability to coordinate facility operations planning. The software team feels this contradicts agile principles and will slow them down with unnecessary documentation. The stakeholder insists they cannot plan operations without concrete dates. What should you do to resolve this conflict?

Question

Accepted Answer

The correct answer is A. Option A is correct because it addresses the legitimate needs of both parties through collaborative problem-solving (ECO Process Task 2.3 - Manage communications). The stakeholder has real operational planning needs, but not everything requires date certainty. By identifying actual dependencies and decision points, you can provide appropriate predictability where needed while preserving agile flow where appropriate. This creates a tailored hybrid governance approach. Option C, a common distractor, is dismissive and fails to recognize that different stakeholders have different information needs in hybrid environments - education alone doesn't solve the underlying planning need. Option B abandons agile principles entirely without investigating whether detailed prediction is actually necessary for all work. Option D creates information silos and makes the PM a bottleneck, which is unsustainable and prevents direct collaboration. In hybrid projects, the goal is integration and appropriate governance, not isolation of approaches.

PMP Practice Question: Process — Hybrid, Hard

More Process Questions