Your agile team has completed three sprints of a mobile app development project. During the retrospective, several team members mention that the Definition of Done (DoD) is unclear, leading to inconsistent quality across user stories. Some developers consider a story done after coding, while others include unit testing and code review. The Product Owner is frustrated that stories marked 'done' often require rework in subsequent sprints. What should the Scrum Master do first to address this issue?

Question

Accepted Answer

The correct answer is A. Option A is correct because the Definition of Done should be collaboratively created by the entire Scrum Team to ensure shared understanding and commitment (ECO Process Task 3.16). This servant-leadership approach empowers the team and creates ownership. Option B is incorrect because while the Product Owner accepts work, the DoD is a team agreement about quality standards, not solely the PO's responsibility. Option C fails because imposing a DoD without team input undermines self-organization and may not fit the team's context. Option D addresses a symptom but doesn't solve the root cause of lacking a clear, agreed-upon DoD.

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