PMP Guide — Empowering Project Managers
ProcessHybridMediumECO: Process Task 7

Your organization is implementing a new customer relationship management (CRM) system using a hybrid approach. The data migration and system configuration follow a waterfall methodology, while new feature development uses Scrum. After three sprints, the product owner reports that business stakeholders are confused about when they will see complete functionality because some features depend on data migration milestones that are tracked separately. Stakeholders are requesting a unified view of progress. How should you address this situation?

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