An insurance company is executing a hybrid project to modernize their claims processing system. Infrastructure and security hardening follow a predictive approach with stage gates, while claims processing features are delivered in two-week sprints with regular customer demos. During a retrospective, the development team expresses frustration that they frequently wait for infrastructure approvals that delay their ability to deploy completed features. The infrastructure team explains their governance process requires formal change advisory board reviews that occur monthly. What is the best approach to address this impediment?

Question

Accepted Answer

The correct answer is A. Establishing pre-approved patterns or guardrails allows adaptive teams to move quickly while maintaining necessary governance controls (ECO Process Task 2.11). This solution respects both the need for infrastructure governance and the development team's need for rapid deployment cycles. Option B sacrifices the inspect-and-adapt benefits of shorter iterations and doesn't solve the underlying dependency issue—it just hides it. Option C acknowledges the problem but doesn't address it, allowing the impediment to continue blocking value delivery. Option D may provide temporary relief but doesn't create a sustainable solution and could damage relationships between teams. The best hybrid approaches find ways to satisfy both predictive governance needs and adaptive delivery speed.

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